2888b Privacy Policy

1. Introduction

This Privacy Policy explains how 2888b ("the Platform", "we", "us") collects, processes, stores, and protects the personal information of users ("you", "the Player") who register and use any service available through the 2888b website or mobile application.

By creating a 2888b account you confirm that you have read this Privacy Policy and agree to the processing of your personal data as described here. If you do not agree, please do not register or continue using the platform.

This policy should be read alongside our Terms and Conditions, which form the broader agreement governing use of 2888b. Where this policy conflicts with the Terms on a data-specific matter, this Privacy Policy takes precedence.

2. Data We Collect

2888b collects data in two ways: information you provide directly during registration and account use, and technical data collected automatically when you visit or interact with the platform.

Information You Provide

• Full name and date of birth (required for account creation and age verification)
• Mobile phone number and email address
• CNIC number or other government-issued ID details where verification is required
• Residential address
• Payment method details — mobile wallet numbers (JazzCash, Easypaisa), bank account details, or card details used for deposit or withdrawal
• Account preferences, communication opt-ins, and responsible gaming limit settings
• Support conversations, including any messages sent to the 2888b team

Automatically Collected Technical Data

• Device type, operating system, and browser version
• IP address and approximate geographic location (city or region level)
• Pages visited, features used, and time spent on the platform
• Session data including login times and activity patterns
• Cookie and tracking pixel data (see Section 7)

Data Summary Table

3. How We Use Your Data

2888b uses the data it collects for the following purposes, all of which are necessary to provide the platform's services to Pakistan players.

Account Management

Your name, contact details, and login credentials are used to create and maintain your account, verify your identity, and ensure only you can access your balance and betting history.

Payment Processing

PKR deposit and withdrawal transactions via JazzCash, Easypaisa, Raast, bank transfer, and card require us to pass relevant payment details to our payment processing partners. This data is used solely to complete the transaction and is not retained beyond what is required for fraud prevention and financial record-keeping obligations.

Age and Identity Verification

We are required to verify that users are at least 18 years old. CNIC data and other identity documents are used for this purpose and may be processed by a third-party verification service on our behalf.

Security and Fraud Prevention

Device data, IP addresses, and behavioural patterns are analysed to detect unusual account activity, prevent unauthorised access, identify duplicate accounts, and investigate any suspected abuse of bonuses or promotions.

Platform Improvement

Aggregate, anonymised usage data helps us understand which sports markets, casino games, and features Pakistan players use most, allowing us to improve the platform and prioritise new features — such as deeper PSL coverage or new payment integrations.

Customer Support

Support conversations and account history are used to resolve queries efficiently. Support agents have access to relevant account data to assist with payment issues, bet settlement questions, and technical problems.

Marketing Communications (opt-in only)

Where you have opted in, we send promotional emails or push notifications about new bonuses, PSL match-day offers, and platform updates. You can withdraw consent for marketing at any time through account settings.

4. Legal Basis for Processing

2888b processes personal data on the following legal bases:

• Contract performance — processing necessary to provide the services you signed up for, including account management, payment processing, and bet settlement.
• Legal obligation — processing required to comply with age verification, anti-money laundering, and financial record-keeping requirements.
• Legitimate interests — processing for fraud prevention, security monitoring, and aggregate platform analytics, where these do not override your data rights.
• Consent — marketing communications and non-essential cookies, where you have explicitly opted in. You may withdraw consent at any time.

5. Who We Share Data With

2888b does not sell your personal data. We share data only with third-party partners who are necessary to deliver the platform's services, and only the minimum data required for each partner's specific role.

• Payment processors — JazzCash, Easypaisa, Raast, and card processing partners receive the payment details needed to complete transactions. These partners handle data under their own security and privacy standards.
• Identity verification providers — where age or identity verification is required, relevant document data may be passed to a third-party KYC (know your customer) service.
• Game software providers — casino and sports betting data (not personal identity data) is passed to game engine providers to deliver live casino tables, slots, and sports odds.
• Security and fraud prevention services — IP addresses and device identifiers may be checked against fraud databases.
• Legal and regulatory authorities — where required by applicable law, we may disclose data to law enforcement or regulatory bodies. We will notify users where legally permitted before doing so.

6. Payment Data

PKR transactions at 2888b are processed through JazzCash, Easypaisa, Raast, bank transfer, and card channels. Full card numbers and mobile wallet PINs are never stored by 2888b — these are handled exclusively by the payment processor within their own PCI-compliant environment.

2888b retains a record of transaction amounts, dates, and reference IDs for account management, dispute resolution, and financial record-keeping. This transaction history is visible in your account's payment history section.

Where we request that a withdrawal be made to the same method as the original deposit, this is a security and anti-money-laundering measure — not a restriction on which methods you can use going forward.

7. Cookies & Tracking

2888b uses cookies and similar technologies to make the platform function correctly, remember your preferences, and analyse how the site is used. Cookies are small text files stored in your browser.

Essential Cookies

These are required for the platform to operate — keeping you logged in during a session, remembering your bet slip contents, and maintaining secure connections. These cannot be disabled without affecting platform functionality.

Analytical Cookies

We use anonymised analytical data to understand how players navigate the platform — which pages are visited most, where drop-offs occur, and how features like in-play cricket betting or the casino lobby are being used. This data is aggregated and does not identify individual users.

Preference Cookies

These store your display preferences such as odds format, language settings, and notification opt-ins so you do not need to re-enter them on each visit.

Marketing Cookies

Used only where you have consented to receive marketing communications. These help ensure promotions shown to you are relevant — for example, PSL match-day offers during the season rather than unrelated promotions. You can withdraw consent at any time.

8. How Long We Keep Your Data

2888b retains personal data for as long as your account is active and for a period thereafter as required by our legal and financial obligations. Specific retention periods vary by data type:

• Account identity data — retained for the lifetime of the account and for a minimum of five years after account closure, in line with standard financial record-keeping requirements.
• Transaction records — retained for a minimum of five years to support dispute resolution and anti-money-laundering obligations.
• Betting and gaming history — retained for account management and responsible gaming purposes for the lifetime of the account plus five years.
• Support correspondence — retained for three years from the date of the last interaction.
• Marketing consent records — retained for as long as consent is active or until a deletion request is processed.
• Technical and device data — retained for 13 months in analytical form, after which it is anonymised or deleted.

When retention periods expire, data is securely deleted or anonymised so that it can no longer be linked to an individual.

9. Data Security

2888b implements technical and organisational measures to protect personal data against unauthorised access, loss, alteration, and disclosure. These measures include:

• Encrypted transmission of all data between your device and the 2888b platform (TLS encryption)
• Encrypted storage of sensitive personal records on access-controlled servers
• Internal access controls limiting which team members can view personal account data
• Regular security reviews and monitoring for unusual access patterns
• PCI-compliant payment processing for card and mobile wallet transactions

Despite these measures, no internet-based platform can guarantee absolute security. You play an important role by keeping your password secure, not sharing your login details, and notifying us immediately if you suspect unauthorised access to your account.

In the event of a data breach that is likely to affect your rights, 2888b will notify affected users and take appropriate remedial action as quickly as possible.

10. Your Rights

As a 2888b user, you have the following rights over your personal data. To exercise any of these rights, contact support through your logged-in account or via the email address listed in Section 13.

11. Minors

2888b is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that an account has been registered by a minor, the account will be closed immediately, all data associated with that account will be deleted (subject to any legal hold requirements), and any deposited funds will be returned to the payment source used.

If you are a parent or guardian and believe your child has created a 2888b account, please contact our support team immediately. We will investigate and take appropriate action.

12. Policy Changes

2888b may update this Privacy Policy from time to time. When material changes are made — changes that meaningfully affect how we collect or use your data — we will notify you via a login notification or platform banner before the changes take effect.

The "Updated" date at the top of this page reflects when the policy was last reviewed. Continued use of 2888b after notification of changes constitutes acceptance of the revised Privacy Policy. If you disagree with a change, contact support to discuss your options or close your account.

Minor editorial corrections that do not affect the substance of the policy may be made without notification.

13. Contact & Data Requests

For any privacy-related question, data access request, correction request, or deletion request, please contact the 2888b team through the live chat feature in your logged-in account. We aim to respond to all privacy requests within 30 calendar days.

For urgent account security concerns — such as suspected unauthorised access — please use live chat and flag it as urgent. The support team is available 24 hours a day, 7 days a week, including during PSL season and major cricket event days.

Before submitting a data access or deletion request, please ensure your account identity has been verified — we need to confirm we are releasing or deleting data belonging to you and no one else.